Terms & Conditions

Welcome to Kids Mall ("one stop shop for kids"). By accessing our website, browsing our branded children's products catalog, or placing orders for in-store pickup or home delivery, you agree to comply with the terms and conditions outlined below.

1. Genuine Branded Products Policy

Kids Mall is committed strictly to 100% original, brand-authorized products. All items listed across toys, games, kidswear, baby nursery, and skincare are sourced from legitimate distributors and manufacturers. Specifications, age suitability guides, and safety warnings match official brand packaging.

2. Pricing, MRP & Discounts

Prices displayed on the website include applicable taxes. We strive to present accurate Maximum Retail Price (MRP) and discounted selling rates. In the rare event of a typographical pricing error, we reserve the right to notify the customer and rectify the order prior to dispatch.

3. Delivery & Store Collection

Home delivery timelines depend on delivery location within Samastipur and surrounding regions. Customers opting for "Store Pickup" can collect verified parcels directly from our store counter at Mohanpur Road during business hours (9:30 AM to 9:00 PM).

4. Customer Communication & Orders

By submitting an enquiry or order with your contact number, you consent to receive order updates, dispatch notifications, or size confirmation via phone call or WhatsApp from our official store line: 06274359732.

5. Jurisdiction & Governance

All transactions, disputes, and claims shall be subject to the exclusive jurisdiction of the competent courts in Samastipur, Bihar.